Being in an accident can be stressful. In case it happens to you, we'd like to help you be prepared. Simply print this page and keep it handy in your vehicle.

To ensure your claim will be handled as quickly and efficiently as possible, it's important that you report the accident to your insurance carrier as soon as you can. Their representatives should lead you through the claims process, giving you important information about items such as getting a rental car, obtaining police reports, and other related matters.

Taking The Proper Steps

To help you know what to do in case of an accident, we recommend you follow these tips:

DO

Move your vehicle out of traffic as soon as it's safe.
Call police and paramedics if necessary.
Provide reasonable assistance to anyone injured.
Show your driver's license and registration to the other driver, the injured persons, and the police officer.
Provide written evidence of your insurance coverage to the police officer. Include the name of your insurance company and the number of the policy.
Report the accident to the Department of Motor Vehicles in Sacramento within 10 days if property damage exceeds $500 or there are any injuries. Your insurance adjuster may be able to assist you.

DO NOT

Discuss the financial limits of your policy with anyone.
Discuss responsibility for the accident or circumstances of the accident with anyone except the police or an identified representative of your insurance company.

Accident Details and Information

Please record all the applicable information as soon as possible after the accident. Keeping track of these details will assist you later should you need to file a claim.

  • When the Accident Happened (date/time):
  • Where it Happened:
    • Street(s)
    • City
  • Police report information
    • Department:
    • Report # :
  • The Other Party
    • Name:
    • Address:
    • Phone number(s):
    • Drivers license number:
    • Date of birth:
    • Registered owner of vehicle:
    • Insurance company:
    • Policy number:
  • The Other Auto
    • License number (with state):
    • Year:
    • Make/model:
    • Color:
    • Number of passengers:
    • Others involved (names, addresses and phone numbers):
    • Pedestrian(s):
    • Passenger(s):
    • Witness(es):
    • Others:
    • Describe their location:
  • Damage
    • Describe how the accident occurred. Please be as detailed as you can. Draw a diagram if you think it will assist you.
    • Describe the type and location of damage to your car.
    • Describe the type and location of damage to the other car or other property.

Remember: you can choose any vehicle repair facility to complete the required work on your vehicle. Showtime Custom Coach can work directly with your insurance company to promptly complete all required work on your car.

Important Contact Numbers:

California Highway Patrol: (909) 867-2791
Dons Towing: (909) 867-250

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