Servicing San Bernardino County Mountain Comunities including Running Springs, Arrowbear, Sky Forest, Lake Arrowhead, Blue Jay,Cedar Glen,Twin Peaks, Crestline, Lake Gregory, Green Valley Lake, Fawnskin & Big Bear Lake with Auto Body Repairs in local State of the Art Collision Repair center since 1986.
Frequently Asked Questions
To whom do I report my accident?
Your insurance company or agent will collect the information regarding the claim and set up a claim file for you. He or she will provide you with a claim number to reference your file by and inform you how much your deductible is. Once your claim file is set up, Showtime will work directly with your insurance agent ensuring your claim is handled efficiently and that the process is seamless.
Do I need to obtain more than one estimate?
No, if insured, you are only responsible for your deductible. The most important thing is for you to get your vehicle repaired. All quality collision repair shops have pre-determined prices with the insurance companies.
Will Showtime contact my insurance company regarding my claim?
Showtime will handle processing the claim and communicating with the claims office for you. Since we are electronically linked to your insurance company's computer systems we are able to send the estimate directly to their claims office. Your insurance company will review our estimate and communicate approval to us usually within 48 hours.
What if additional damage is found on my vehicle after repairs have begun?
Showtime works directly with your insurance company to process your claim. A claims office re-inspector provides hands on claims management by visiting our facilities often to resolve any questions or decisions that we need their input on. If additional damage is found on your vehicle Showtime will bill these costs directly to your insurance company ensuring that you are never put in a situation where you owe more than your deductible.
Will I receive a warranty?
Showtime gives a Lifetime Warranty on your repairs. We stand behind this warranty so please contact us directly with any warranty issues and we will resolve them. We are focused on earning your trust as a quality business to whom you want to refer your friends and family. This motivates us to do everything possible to ensure your expectations are exceeded.
